At Irakli&IT, we provide digital products including developer courses, technical guides, documentation templates, productivity resources, and engineering ebooks. Because all items are delivered electronically and offer instant access upon purchase, our refund and return rules differ from physical goods.
Please read the policy below carefully before completing a purchase.
Digital Product Nature
All products sold on Irakli&IT are digital and delivered instantly after payment. Once a customer gains access to a downloadable file, course material, or digital resource, it cannot be returned in the same way as a physical item.
Refund Eligibility
Refunds may be considered only under the following conditions:
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The product was not delivered or downloaded due to a technical issue on our side.
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You received a duplicate order caused by a system error.
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The file is corrupted or inaccessible, and a corrected version is not available.
Refunds are not provided under these circumstances:
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You changed your mind after purchase.
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You purchased the wrong product by mistake.
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You expected features not mentioned in the product description.
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You have already downloaded, accessed, or used the digital item.
Non-Returnable Items
Because our offerings are fully digital, none of the following items can be returned:
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Digital courses
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Digital guides
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Templates or planning sheets
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Digital toolkits and resources
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Ebooks or instructional PDFs
All sales become final once access or download is granted.
Product Accuracy and Availability
We aim to ensure clear, accurate descriptions of all Irakli&IT digital products. Each item includes details about its content, purpose, and use case to help you make an informed decision before purchase.
Order Issues
If you experience any technical issue accessing your digital product, you may reach out using the support channels available on the website. We will assist with access problems, download errors, and similar concerns.
Policy Updates
Irakli&IT may revise this Refund and Returns Policy at any time. Updated policies will always be posted on this page. Continued use of the website after changes indicates acceptance of the updated terms.